Shipping Policy – Pakistan

We are committed to delivering your orders safely and on time across Pakistan. Please read the following shipping policy before placing your order.

Order Processing

• Orders are usually processed within 1–2 working days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• For Cash on Delivery (COD) orders, we may contact you to confirm your order before dispatch.

Delivery Time

• Major Cities: 2–5 working days

• Other Cities: 3–7 working days

• Remote Areas: 5–10 working days

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, sales seasons, or other circumstances beyond our control.

Shipping Charges

• Shipping charges may vary depending on the order, weight, and delivery location.

• The applicable shipping charges will be shown or communicated before the order is dispatched.

Cash on Delivery (COD)

• Cash on Delivery is available across Pakistan for eligible orders.

• Customers can pay the complete order amount to the courier rider at the time of delivery.

• Please keep the required amount ready to avoid delivery delays.

Order Tracking

Once your order has been dispatched, you will receive a tracking number through SMS, WhatsApp, or other available contact details. You can use the tracking number to check the status of your parcel.

Delivery Address

Customers are responsible for providing a complete and accurate name, phone number, city, area, and delivery address. Incorrect or incomplete information may result in delivery delays or return of the parcel.

Failed Delivery

If a parcel cannot be delivered because of an incorrect address, unreachable phone number, customer unavailability, or refusal to accept the parcel, additional delivery or reshipping charges may apply.

Delayed Delivery

While we do our best to deliver orders within the estimated timeframe, delays may occasionally occur due to courier operations, weather, public holidays, security conditions, or other circumstances outside our control.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact our customer support as soon as possible after delivery. Keep the original packaging and product until your issue has been reviewed.

Important Note

By placing an order, you agree to the terms mentioned in this Shipping Policy. Delivery timelines are estimates and are not guaranteed.